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Contact form terms

Short terms for using the contact form on samil.pl. They cover the form itself, not the development and consulting services, which we agree on separately.

Effective 13 October 2026

1. General

  1. These terms set out how the contact form on samil.pl may be used. I issue them under Article 8 of the Polish Act of 18 July 2002 on Providing Services by Electronic Means.
  2. Service provider ("I", "me"): Marek Ryguła, operating as SAMIL Marek Ryguła, ul. Słoneczna 16c, 43-243 Wisła Wielka, Poland, VAT ID PL6381587777, email info@samil.pl.
  3. User ("you"): anyone who uses the contact form.
  4. Service: the ability to send me an inquiry through the form at samil.pl/en/contact/ or samil.pl/kontakt/.
  5. The service is free of charge.
  6. These terms don't cover the development and consulting services I provide. We agree on their scope and terms separately, before I start any work.

2. Technical requirements

To use the form, you need:

  1. a device with internet access and a browser that supports HTML forms,
  2. a working email address for my reply.

You don't need JavaScript or cookies to send the form.

3. Start and end of the agreement

  1. The agreement to provide the service is concluded when you start filling in the form.
  2. It ends when you send the form or stop filling it in. You can stop at any time, without giving a reason.

4. Rules of use

  1. Provide accurate details, especially the email address I should reply to.
  2. Don't send unlawful content, in particular content that is abusive or infringes other people's rights, spam, or malware.
  3. Don't send other people's personal data (for example, your store customers' data) unless you have a legal basis for it and it's needed to describe the issue.
  4. Don't send passwords or login details. If access is needed for the work, we'll agree separately on how to share it.
  5. I may leave messages that break these rules unanswered and delete them.

5. Risks of using the service

  1. Using the internet comes with the usual risks, such as malware, interception of unencrypted data, and senders impersonating someone else (phishing).
  2. The connection to the site is encrypted (HTTPS).
  3. If you get a message signed with my name asking for passwords or an unexpected payment, confirm it with me through another channel before doing anything.
  4. Information about cookies and data stored in your browser is in the Privacy policy, section "Cookies and browser storage".

6. Complaints

  1. A complaint concerns how the form works (for example, an error when sending), not services provided outside it.
  2. Send complaints to info@samil.pl or by post to the address in section 1. Describe the problem and give an email address for the reply.
  3. I reply within 14 days of receiving the complaint.

7. Liability

  1. The form may be temporarily unavailable because of maintenance or an outage at a service provider. If that happens, email info@samil.pl directly.
  2. Sending the form doesn't create an agreement for development or consulting services and doesn't oblige either side to enter into one.
  3. I'm not liable for the consequences of inaccurate details you provide.
  4. These terms don't exclude or limit consumer rights under mandatory law.

8. Personal data

How I process data from the form is described in the Privacy policy.

9. Final provisions

  1. These terms are available free of charge at samil.pl/en/terms/. You can save or print them.
  2. I may change these terms for valid reasons, such as changes in the law or in how the form works. A new version applies to inquiries sent after it's published.
  3. Polish law applies to matters not covered here. If you're a consumer in another country, you keep the protection that country's mandatory law gives you.